Internet Service Recommendation
We recommend Starlink as a backup internet service provider (ISP) when your location has just one option for high-speed wired internet service, such as cable or fiber.
Meraki MX75, MX85, MX95 and MX105 firewalls support up to 3 internet service providers, and Starlink can be configured as a 2nd backup internet option.
Metro Eighteen can not order Starlink equipment or service for you. See "Ordering Starlink" below on how to order the Starlink equipment and service.
Hardware options
Standard Flat (Gen 3) hardware:
- Hardware price $299-$499
- Everyday internet use or internet backup
- Includes 15m (49.2 ft) cable. 45m (147.5 ft) cable available as add-on.
- Includes Starlink router and power supply.
- Smaller dish (1.5" x 15" x 23.4") = 351 square inches = 2.44 square feet.
Performance (Gen 3) hardware:
- Hardware price $1999
- Business use or large home primary internet use.
- Ruggedized for extreme weather (wind/snow).
- Includes Starlink Performance cable 25m (82 ft). 50m (164 ft) cable available as add-on.
- Includes Enterprise power supply and power supply mount.
- Larger dish: (17.9" x 27") = 507.6 square inches = 3.3 square feet
- 45% larger than Standard Flat.
Monthly plans
Starlink can be ordered with a Personal or Business plan. We recommend the Business plans as they provide network priority, a public IP address, and a service level agreement.
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Personal
- Unlimited internet without service level agreement (SLA)
- No public IP address. No VPN remote access limits our ability to service your network.
- Residential Plan: $120/month
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Business
- Network priority with service level agreement (SLA)
- Public IP address (allows VPN remote access).
- Limited data with additional data blocks at $25 per 50GB.
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Local Priority (100GB): $90/month
- Recommended for backup internet connection*
- Local Priority (500GB): $165/month
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Local Priority (1TB): $290/month
- Recommended for primary internet connection
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Local Priority (2TB): $540/month
- Recommended for high-usage primary internet connection
Installation
- Metro Eighteen Starlink installation is charged at standard T&M pricing.
- Additional mounting hardware is required for installation.
Ordering Starlink
- Go to the appropriate ordering page:
- Starlink for Business page: https://www.starlink.com/business
- Starlink for Residential page: https://www.starlink.com/residential
- Enter your home address in the “service address” field, then press the “order now” button.
- Fill out the ORDER STARLINK page as follows:
- Select the “Standard” or "Enterprise" hardware depending on your use case.
- Select longer additional cable.
- (For Standard Flat Dish) Select the 45M cable.
- (For Performance Dish) Select the 50M cable.
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(Recommended) Select the Business Service plan:
- For backup service, select the “Local Priority with one block of 100 GB”.
- For primary service, select the “Local Priority with multiple blocks of 500 GB".
- Enter your contact information (name, phone number, and email address).
- If you’d like to ship the hardware to our local warehouse, edit the shipping address.
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Northern California Metro 18 office
Zip: 94124
Shipping Address: 3450 3RD ST
Shipping Address Line 2: UNIT #4C
City: SAN FRANCISCO
State: CA -
Southern California Metro 18 Office
Zip: 90035
Shipping Address: 8586 W PICO BLVD
City: LOS ANGELES
State: CA -
Austin Metro 18 Office
Zip: 78733
Shipping Address: 1607 CUERNAVACA DR N
Shipping Address Line 2: SUITE #600
City: AUSTIN
State: TX
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Northern California Metro 18 office
- Enter your billing information (name and credit card information).
- Enter your billing address (if different from the shipping address).
- Press the “Place Order” button.
- Once the order is placed, you’ll be asked to set up a password for your Starlink account.
Save this password as you’ll use this password to log into the Starlink app. - If you are shipping to our warehouse, email the order information to your Metro Eighteen project manager.